Terms of Service:

Overview

This website is operated by Art Wave Creations LLC; Art Wave Creations LLC is referred as "we," "us," and "our" throughout the site. You, the user, have been provided access to this website and all of its informational resources and services by Art Wave Creations LLC, subject to your acceptance of all of the terms, conditions, policies, and notices provided here.

The following terms and conditions (the "Terms of Service," or "Terms"), in addition to any additional terms, conditions, and policies mentioned on our site, apply to you when you visit our website or make a purchase from us. All users of the website, including but not limited to browsers, buyers, sellers, merchants, and content creators, are bound to these terms of service.

Before you evaluate or use our website, make sure to carefully go through these Terms of Service. By accessing or using any part of the website, you are agreeing to these Terms of Service. If you disagree with any of the terms and conditions, you are not allowed to use any services or the website. Acceptance is exclusively limited to these Terms of Service if they are considered an offer.

All newly added features or tools to the current store are also bound by the Terms of Service. The most up-to-date version of the terms of service can be found on this page at any time for your review. We have the right to update, modify, or substitute any sections of these terms of service by posting updates or changes on our website. It is your responsibility to periodically check this page for any changes. Your continued use or access of this website after any changes have been posted signifies your acceptance of those changes. Our online store utilizes Webador to power it, allowing us to provide our products and services to you.

Online Store Terms

By agreeing to these terms of service, you confirm that you are either a legal adult in your state or territory of residence, or that you are at least eighteen years old. Additionally, you affirm that you have authorized us to allow any minor dependents under your care to access this website. It is explicitly prohibited to use our products for any illegal or unauthorized purposes. You also commit to complying with all relevant laws, including copyright laws, while using the service. Furthermore, it is not permitted to introduce any viruses, worms, or other harmful programming. Any violation of these terms will result in the immediate termination of your services.

General Conditions

We reserve the right to deny service to anyone for any reason at any time. You understand that your content, excluding credit card information, may be transmitted and encrypted, and may involve (a) transmissions across various networks and (b) modifications to conform to the technical requirements of connecting networks or devices. You agree not to duplicate, reproduce, sell, exploit, or resell any part of this service, including the service's use or access, or any communication on the website through which the service is offered, without our explicit written permission.

Modifications, Products, and Services

The contents of this site may be modified at any time, and there is no obligation to update any information. It is your responsibility to monitor changes to our site. Prices for our products may change without prior notice. We reserve the right to modify or discontinue the service or any part of it without notice. We will not be responsible for any changes in price, modifications, suspension, or discontinuation of the service. Although we have made every effort to accurately display the colors and images of our products, we cannot guarantee that your computer monitor will accurately depict the colors. Our products and services may be limited to certain individuals, geographic regions, or areas at our discretion. We may also limit the quantities of products or services offered and reserve the right to change product descriptions. We may discontinue any product at any time, and any offers made on our site are void where prohibited. Products and Services are limited to the continental United States, with the exception of SC.

We will attend Artesian and/or Farmers markets to sell our items. There may be items sold at markets that are not available at our online store.

Plastic Ornaments may have seams or odd places where the plastic was put together by the manufacturer and cannot be avoided. We stand behind our work and want you to be happy with your purchase. Refunds are not offered on any orders, but if an item arrives damaged, we will replace it with a comparable item. Each individual hand-painted item is unique, so the exact item cannot be replaced. Other items may be duplicated, but there is no guarantee on exact duplication. Please inspect your order carefully upon arrival and notify us within 24 hours of any damaged items. After the 24-hour window, we will assume that the products are as expected. Please take and attach pictures of damaged items and packages so we can follow up with the shipper.  Fee paid with purchase. Special orders or paintings are available on a case-by-case basis and prices will depend on item and time required to create. Some requests may not be able to be filled for various reasons. Payment will be agreed on prior to any special order and half of agreed price paid prior to the start or work. Special orders are non-refundable. If full payment is not made for any reason, the prepay will not be refunded.

Payment

Payment must be made prior to shipping or starting on Special orders.

Privacy Policy

When you provide us with information, we may request contact details such as name, mailing address, email address, phone number, or unique identifiers like user ID or password, as well as financial information such as credit card numbers for secure payment. When you visit our website, we may gather Internet usage information, including IP addresses. Upon opening our emails, we may receive confirmation if your device supports this feature. Additionally, we track emails sent and received from you. We assure you that we will not sell or disclose your personal information. It is used solely for purchasing items from our store, communicating with you, and sending you merchandise. Please note that while you are on the website, you may be directed to other websites beyond our control. For example, clicking on a banner advertisement may redirect you to another website. We are not accountable for other websites, and they may gather additional data about you.

 

Rush Orders and Special Orders

We will do everything we can to make sure that we can ship your order quickly, however we cannot guarantee it. Rush fees may apply, and the customer will be responsible for any expedited shipping charges for the order. Any order placed after 2pm CMT, will not be viewed until the following day and the process to ship will begin at that time. Closed all major holidays: New Year’s Eve, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after Thanksgiving, Christmas Eve, and Christmas Day. No orders will be processed until the next business day after the holiday.

Special Orders may take longer to complete. An estimated time will be given but there is no guarantee that we will be able to complete the request if issues out of our control arise. We will do everything possible to meet the deadline and keep you notified if there will be a time delay.

Cautions

Items sold here are not Toys. They are not intended for children unless specially stated for children. Beaded items as well as any item containing charms or small parts could be choking hazards for children. Do not leave unattended with children or pets. Do not take items apart. Do not expose items to extreme temperatures. Some items may have cellophane packaging and can cause suffocation hazard. Keep cellophane packaging away from children. Always follow Care instructions that come with each item and review cautions included with instructions. If you have questions, please email them to becca@art-wave-creations.store.